(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)At Baymard, we’ve just released a new UX benchmark with 8 “Food Delivery & Takeout” UX case studies.This follows our large-scale user testing on Food Delivery & Takeout UX and adds to our existing ecommerce UX benchmark.In this article, we give you a snapshot of the overall UX performance.8 Food Delivery & Takeout UX Case Studies and the Overall PerformanceGet Premium access to review your own site or have it audited by Baymard researchers. These are the 8 in-depth Food Delivery & Takeout UX case studies.The 8 mobile sites and apps have been manually assessed across 390+ research-based UX parameters relevant to Food Delivery & Takeout, resulting in 3,100+ weighted UX performance scores and 1,900+ best practice examples from these mobile sites and apps.Each of the 3,100+ UX performance scores from the 8 case

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)Key Stats & Takeaways20+ new insights on general ecommerce shopper habits and preferences1,083 US online shoppers surveyed in this quantitative UX studyGeneral ecommerce shopping habits remain consistent overall, but a few noteworthy shifts stand out this year, from declining return frequencies to changing newsletter preferencesAt Baymard, we’ve released updated Quantitative Insights into the habits and preferences of online shoppers across key ecommerce stages.These insights are survey-based data visualizations that complement and deepen our large-scale UX research findings.The 20+ insights cover the online shopping experience across a wide range of topics: product discovery, cross-sell preferences, sale-seeking behaviors, checkout friction, return behaviors, account feature expectations, and newsletter ma

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)At Baymard, we’ve just released a new UX benchmark with 7 “Internet Service Providers (ISP)” UX case studies.This follows from our large-scale user testing and adds to our existing ecommerce UX benchmark.In this article, we give you a snapshot of the overall UX performance.7 Internet Service Providers UX Case Studies and the Overall PerformanceGet Premium access to review your own site or have it audited by Baymard researchers. These are the 7 in-depth ISP UX case studies.The 7 ISP sites have been manually assessed across 280+ research-based UX parameters relevant to Internet Service Providers, resulting in 1,700+ weighted UX performance scores and 1,100+ best practice examples from these desktop and mobile sites.Each of the 1,700+ UX performance scores from the 7 ISP case studies is summarized in the inter

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)When you try to prove the value of your design decisions, you often hit a wall. To back up your designs confidently, you need robust usability research.But conducting that research yourself for every minor UI change or UX decision is expensive and time-consuming.Baymard’s pre-validated research gives teams like yours access to established UX best practices in an instant, which helps you ship designs faster, more confidently, and protects your costs by reducing the research overheads.To demonstrate that value, we’ve created a calculator that shows how a Baymard subscription helps you move faster and keep your UX research costs down.Note: This calculator demonstrates initial cost savings based on consuming Baymard’s insights versus running new user research yourself. Baymard users typically see further value

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)Key Stats & Takeaways30+ new insights on Flight Booking & Airline shopper habits and preferences3,125 US online shoppers surveyed in this quantitative UX studyFlight Booking & Airline shoppers use a variety of sources when looking for flights, are highly likely to participate in loyalty programs, and commonly bundle other travel-related bookings at the same time, particularly when travelling for business.At Baymard, we’ve just released new Quantitative Insights into people who shop on “Flight Booking & Airlines” sites, expanding our understanding of the habits and preferences of online shoppers in this category.These insights are visualizations based on survey data that supplement and support our large-scale UX research findings and benchmarking of the Flight Booking & Airlines industry.The 30+ insights add

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)Key Stats & Takeaways40+ new insights on Apparel & Accessories shopper habits and preferences1,922 US online shoppers surveyed in this quantitative UX studyApparel and accessories shoppers face uncertainty at every stage of their journey, from how their self-identification corresponds to retailer categories to how they evaluate fit on the product pageWe’ve released new Quantitative Insights into people who shop on “Apparel & Accessories” sites, adding to our growing body of data on the habits and preferences of online shoppers across key ecommerce categories.These insights are survey-based data visualizations that complement and deepen our large-scale UX research findings and benchmarking of the Apparel & Accessories industry.The 40+ insights cover the Apparel & Accessories online shopping experience across

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)Key Stats & Takeaways30+ new insights on Furniture & Home Decor shopper habits and preferences1,598 US online shoppers surveyed in this quantitative UX studyFurniture and home decor shoppers prioritize fit confidence and delivery factors, and take a long-term view when making purchase decisionsAt Baymard, we’ve just released new Quantitative Insights into people who shop on “Furniture & Home Decor” sites, expanding our understanding of the habits and preferences of online shoppers in this category.These insights are visualizations based on survey data that supplement and support our large-scale UX research findings and benchmarking of the Furniture & Home Decor industry.The 30+ insights address the furniture and home decor online shopping experience, spanning a breadth of topics: online trip drivers, produc

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)Key TakeawaysAt Baymard, we’ve conducted 650+ hours of new Online Grocery research, for a total of 1,700+ hours across multiple Online Grocery studiesOur new research has uncovered 670+ new usability issues specific to the ecommerce Groceries experience, adding up to a total of more than 1,200 issues observed across Grocery sitesThe research has resulted in new and updated Grocery guidelines that describe the issues, as well as design patterns verified to perform well for usersWe’ve added 8 new Grocery guidelines to our existing Grocery UX research catalogOur Baymard research team has spent 650+ hours usability testing and researching Online Grocery features, layouts, content, and designs — enhancing and expanding our existing research on this industry and bringing our total to 1,700+ hours of Grocery UX re

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)Key Stats & Takeaways30+ new insights on Home & Hardware shoppers’ habits and preferences3,023 US shoppers surveyed in the quantitative UX studyHome & Hardware shoppers prioritize price and brand, loyalty programs, and in-store visitsAt Baymard, we’ve just released new Quantitative Insights into people who shop on “Home & Hardware” sites, expanding our understanding of industry-specific ecommerce user preferences and attitudes.These insights are visual, survey-backed data that highlight user habits and preferences to supplement and support our large-scale UX research findings and benchmarking of the Home & Hardware industry.The 30+ insights address the home and hardware shopping experience, ranging from need triggers, product comparison behaviors, in-store usage, loyalty programs, purchasing factors, and re

(Note: Unfortunately, e-mail and RSS don’t support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.)At Baymard, we’ve just released a new UX benchmark with 9 “Electronics & Office” UX case studies.This follows from our large-scale user testing and adds to our existing ecommerce UX benchmark.In this article, we give you a snapshot of the overall UX performance.9 Electronics & Office UX Case Studies and the Overall PerformanceGet Premium access to review your own site or have it audited by Baymard researchers. These are the 9 in-depth Electronics & Office UX case studies.The 9 electronics and office equipment sites have been manually assessed across 500+ research-based UX parameters relevant to Electronics & Office, resulting in 5,000+ weighted UX performance scores and 3,900+ best practice examples from these desktop and mobile sites.Each of the 5,000+ UX performance scores from the 9 Electronics & Office