Digital Commerce 360

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Digital Commerce 360 is a global leader in ecommerce research and media, with over 20 years of experience in reporting and analysis.

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Meta adds eBay to its growing affiliate commerce program
Digital Commerce 360
EBay Inc. is preparing to join Meta Platforms Inc.’s latest push into creator-led commerce. The move comes as social media platforms race to bridge the gap between discovery and the final transaction. Meta is adding the online marketplace to its affiliate commerce program, allowing Facebook creators to tag eBay listings directly within posts and Reels. […]The post Meta adds eBay to its growing affiliate commerce program appeared first on Digital Commerce 360.
2日前
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Amazon gets back together with FedEx to expand free returns options
Digital Commerce 360
Figuring out how and where to return Amazon orders could get easier for some customers, and FedEx Office locations nationwide will play a key part. Amazon announced that it added 1,500 FedEx Office locations to its network of return vendors, pushing the total number of U.S. drop-off points past 10,000 and giving four out of […]The post Amazon gets back together with FedEx to expand free returns options appeared first on Digital Commerce 360.
2日前
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Skullcandy taps Riskified for fraud prevention
Digital Commerce 360
Consumer electronics brand Skullcandy has shared improvements to its fraud prevention, in part due to its work with technology company Riskified. Skullcandy was “concerned about lost revenue and customer service inquiries generated by shoppers whose non-fraudulent orders were declined and then canceled,” according to an announcement from Riskified detailing the companies’ work together. Zach Belles, […]The post Skullcandy taps Riskified for fraud prevention appeared first on Digital Commerce 360.
2日前
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Oracle embeds AI agents in finance, supply chain and procurement systems
Digital Commerce 360
Oracle Corp. has introduced a set of artificial intelligence (AI)-enabled applications embedded across its finance, supply chain, and procurement software, extending automation and agents into systems that support B2B ecommerce transactions. The company said it has integrated “Fusion Agentic Applications” into Oracle Fusion Cloud Applications. It said it designed them to conduct business processes with […]The post Oracle embeds AI agents in finance, supply chain and procurement systems appeared first on Digital Commerce 360.
2日前
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Manhattan Associates: Only 7% of retailers reach unified commerce maturity
Digital Commerce 360
A new benchmark study from Manhattan Associates finds that most specialty retailers continue to lag in connecting digital and physical commerce to create unified operations. The study classified just 7% of those retailers as “leaders” despite measurable gains in recent years. Manhattan Associates conducted the 2026 Global Unified Commerce Benchmark report with research firm Incisiv. […]The post Manhattan Associates: Only 7% of retailers reach unified commerce maturity appeared first on Digital Commerce 360.
2日前
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Shippo adds to functionality for AI-powered shipping insights, analytics
Digital Commerce 360
Shipping platform provider Shippo announced updates to its artificial intelligence (AI)-powered “Shippo Intelligence,” adding insights and analytics features for merchants. Its latest updates to Shippo Intelligence are intended to help online retailers to better identify issues, reduce costs and improve delivery performance. The new capabilities include AI-generated insights emails, interactive shipping performance maps and deeper […]The post Shippo adds to functionality for AI-powered shipping insights, analytics appeared first on Digital Commerce 360.
3日前
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Ecommerce Trends: The fastest-growing online retailers in 2026
Digital Commerce 360
When it comes to the fastest-growing online retailers in North America, not all merchandise categories have seen the same fortunes over the past year. As was the case with the retailers benefiting most from artificial intelligence (AI)-enabled sales in 2025, ecommerce sales growth overall looked very different, depending on which types of products merchants carried. […]The post Ecommerce Trends: The fastest-growing online retailers in 2026 appeared first on Digital Commerce 360.
3日前
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Analysis: Shipping surcharges surge across carriers, reshape ecommerce economics
Digital Commerce 360
Shipping costs are rising again — but not in the way many B2B ecommerce operators modeled as carriers weigh surcharges. Across the U.S. parcel market, the United Parcel Service (UPS) and FedEx, are relying more heavily on surcharges, rather than base rate increases, to offset higher fuel, labor, and network costs. And now, the U.S. […]The post Analysis: Shipping surcharges surge across carriers, reshape ecommerce economics appeared first on Digital Commerce 360.
3日前
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USPS to add temporary 8% package-shipping surcharge
Digital Commerce 360
The United States Postal Service (USPS) will impose a temporary 8% surcharge on package shipping rates beginning April 26, citing rising transportation costs and competitive pricing pressure, a move that adds new cost considerations for ecommerce merchants and distributors. The surcharge applies to Priority Mail Express, Priority Mail, USPS Ground Advantage and Parcel Select, according […]The post USPS to add temporary 8% package-shipping surcharge appeared first on Digital Commerce 360.
3日前
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ReFiBuy debuts platform to optimize catalog data for agentic commerce
Digital Commerce 360
The year-old ecommerce technology startup ReFiBuy launched in 2025 with the company’s focus set on emerging opportunities in the world of agentic commerce. Now, it is rolling out a developer platform that it specifically designed to help merchants update product data from their catalogs to appear and perform better in artificial intelligence (AI)-powered discovery experiences. […]The post ReFiBuy debuts platform to optimize catalog data for agentic commerce appeared first on Digital Commerce 360.
4日前