Target Corp. has announced that it’s appointing its first-ever chief AI officer, who begins in the role on Aug. 24. Chandu Nair will become Target’s senior vice president and first chief AI officer, the retailer announced Aug. 11. In the same announcement, Target said Purvi Shah will become senior vice president of user experience. “Technology […]The post Target appoints its first chief AI officer appeared first on Digital Commerce 360.

Outdoor furniture retailer Polywood has been using artificial intelligence (AI) and machine learning to unpack customer trends and strengthen its personalization, according to Ben Spiegel, its chief digital officer. The retailer uses Anthropic’s Claude to help construct its code bases, Spiegel told Digital Commerce 360. He said that it also has developed its own large […]The post How Polywood is using AI to sharpen personalization, conversion appeared first on Digital Commerce 360.

US Foods Holding Corp. went into detail about its plans for digital and artificial intelligence (AI) capabilities as the company reported net sales growth for its fiscal Q2 ended June 27. The distributor reported that Q2 net sales increased by 4.5% year over year to $10.5 billion. Over the same period, gross profit expanded by […]The post US Foods highlights AI investments as Q2 sales grow 4.5% appeared first on Digital Commerce 360.

Etsy CEO Kruti Goyal said she thinks about artificial intelligence (AI) in three ways: making the online marketplace more personal and more discoverable, while learning how the next generation of the shopping experience is going to evolve. She noted that agentic AI experiences still account for less than 1% of Etsy’s overall traffic as of […]The post 3 ways Etsy is investing in AI, according to its CEO appeared first on Digital Commerce 360.

Ferguson Enterprises Inc. continued to pursue growth through acquisition during its fiscal second quarter ended June 30, capping a Q2 that preceded its latest $1.6 billion deal to acquire FloWorks. The North American plumbing and heating, ventilation and air conditioning (HVAC) distributor grew its sales by 4.6% year over year to $8.8 billion in Q2. […]The post Ferguson completes 5 acquisitions as Q2 sales rise 4.6% appeared first on Digital Commerce 360.

Hydration brand Liquid I.V. continued to grow its sales on Amazon during Prime Day, but it is also testing ways to increase its direct-to-consumer (DTC) ecommerce business. That involves finding ways to differentiate the brand’s DTC and wholesale offerings, according to Danielle Grover, senior director of ecommerce at Liquid I.V. “Summer season is definitely our […]The post Liquid I.V. applies Prime Day insights to DTC ecommerce sales appeared first on Digital Commerce 360.

Keys Inc. is expanding its software ecosystem to include a full procurement network, it announced Aug. 7. The system will allow locksmiths to identify, source, compare and order automotive keys directly through its app without contacting distributors by phone. Keys is an artificial intelligence (AI)-powered platform serving the U.S. locksmith and roadside service industry. The […]The post Keys Inc. builds AI-powered parts marketplace appeared first on Digital Commerce 360.

Upon marking back-to-back quarters of revenue growth in its fiscal Q2 2026, Bed Bath & Beyond Inc. announced it will rebrand as Neighborhood Intelligence, moving to Nashville and entering the Nasdaq. The company said it will operate under its new ticker NXH on the Nasdaq starting Aug. 17. It will continue to operate as Bed […]The post Bed Bath & Beyond grows revenue in Q2, plans rebrand to Neighborhood Intelligence appeared first on Digital Commerce 360.

Foodservice industry distributor Sysco Corp. closed out its fiscal 2026 on a high note, posting fourth-quarter sales of $22.1 billion, a 4.7% year-over-year increase. The company CEO expects artificial intelligence (AI) to fuel additional growth in the months ahead. For its full year 2026, Sysco sales reached $84.6 billion, up 3.9% from its fiscal 2025 […]The post Sysco expands AI push after posting $22.1 billion in Q4 sales appeared first on Digital Commerce 360.

On Shopify’s Q2 earnings call with analysts, president Harley Finkelstein said the ecommerce platform and its ecosystem are “well-suited to this agentic era” of artificial intelligence (AI). Finkelstein said Shopify has been investing in the search index for about two years. It has been going through 20 years of commerce data from more than 1 […]The post How Shopify is approaching agentic AI so far in 2026 appeared first on Digital Commerce 360.